Microsoft's cloud security solutions are much more powerful than anything currently available in the on-premises infrastructure. The cloud offers many great benefits with the ability to use Threat Intelligence (TI) along with machine learning on all Microsoft customers. These world-class tools and portals give you all the information you need to respond quickly to threats; however, it can be a challenge to keep pace with these new developments and deploy specialists with the proper skills and expertise to manage your security status.
Glueck & Kanja monitors your Microsoft-based cloud security services. Our experts oversees Cloud Services such as:
Microsoft Defender Advanced Threat Protection, MDATP in short, is an important component of our CSOC service. MDATP is a platform that helps prevent, detect, investigate and respond to advanced threats within the corporate network. Using MDATP, our CSOC significantly reduces the potential for attacks on our customers' clients. Our threat experts manage the attacks and vulnerabilities in the customer tenants, detect advanced next-generation threats, and are able to respond to them.
We know that our customers can be extremely busy; therefore, we want to help save them time. For this reason, we create monthly safety reports in which we prioritize and focus on critical vulnerabilities. Along with this, we also hold monthly Microsoft team meetings to explain key issues. This allows our customers to focus every month on improving the most crucial security concerns.
In addition, we offer face-to-face exclusive workshops every six months in which we deepen our findings:
A good overview of all product features can be found on our product detail card:
Our support specialists (3rd level in Germany) work directly with your in-house administration. Problems can be escalated directly to us or when all internal possibilities are exhausted. Your administration has direct access to the case history, via our help desk software, and a knowledge base with all documented information. Many customers can therefore do without a Microsoft PSS contract.
Our Operations Center is located in Offenbach and works exclusively with experienced system engineers. Our customers have direct access to these specialists 24/7 on request. Contracts ensure the escalation of incidents to providers such as Microsoft, and the support team is assisted by our experienced consultants.
Our Operations Center is specialized in the operation and monitoring of Office 365 and Azure based infrastructures. Our customers rely on our expertise in monitoring and managing Microsoft Cloud solutions, including the provision of licenses. You will regularly receive a snapshot of your systems and an analysis with suggestions to proactively avoid possible incidents.