You are facing the challenge of replacing your existing telephony solution with a modern communication and collaboration solution? Aligning Microsoft Teams as a hub for teamwork within Microsoft 365 allows us to also seamlessly integrate enterprise telephony into this modern ecosystem as part of the Modern Workplace.

Overview

In this 2-day training, our long-standing UC experts show you all the important aspects for a successful introduction of Microsoft Teams as a telephony solution, report from practice and are always open to questions and experiences from your projects.

Contents

• Microsoft Teams with The Hub for Teamwork and Voice Features & Integration
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Deep Dive Voice

• Phone System
• Call Queues & Auto Attendants
• Interop & Coexistence
• Network Requirements
• Call Quality
• Troubleshooting

Hands-On

Each participant creates his or her own Office 365 tenant during the training, in which he or she can try out and reproduce content from the training himself or herself.

Inquire about your individual training today!